Privacy Policy

Last Updated: January 12, 2025

At BeavereSIM, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Account Information: Email address, name, and password when you create an account
• Payment Information: Processed securely through Stripe; we do not store complete credit card details
• Device Information: Device model, operating system version, and device identifiers for compatibility purposes

Usage Information

• eSIM activation and usage data
• Purchase history and transaction records
• App usage patterns and preferences

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our eSIM services
• Process purchases, activations, and top-ups
• Send important service-related notifications
• Provide customer and technical support
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted using HTTPS/TLS encryption
• Secure Storage: Sensitive data stored using iOS Keychain and secure cloud infrastructure
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Periodic security assessments and updates

4. Third-Party Services

We use the following trusted third-party services:

• Stripe: Secure payment processing (Stripe Privacy Policy)
• Cloudflare: Website hosting and security
• eSIM Provider Network: eSIM provisioning and connectivity services

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@beaveresim.com.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, fraud prevention, or legitimate business purposes for up to 3 years.

7. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: